Customer Elation provides call center services to clients who want the capabilities of a large call center with the attention and customization of a boutique shop. Our people, technology, size and expertise position us above any other call center company in the industry. Our US-based telephone answering services offer a wide variety of customer service, appointment scheduling, or virtual receptionist services to various high-touch industries including medical, legal and finance. For over 25 years our knowledge and experience allow us to build customized programs to support involved and complex business requirements, and continually work to improve our processes to ensure the highest percentage of first-call resolutions.