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Airbnb was once hailed as a major disruptor ... you're going to be met with bad customer service." Moser said the majority of hosts had stopped prioritizing the guest: "It's just another income ...

Airbnb is using push notifications in its mobile application to help users quickly and easily book a room for their travels. The mobile and online accommodations booking service matches travelers ...

A spokesman for Airbnb told Australian daily newspaper the Age that the room-rental service was "deeply saddened and outraged" by the tragedy. "The family will have our full support and our hearts ...