As the company looks at doubling down on its AI investments, Nitin Rakesh, CEO & MD Mphasis, shares his insights on AI & Gen ...

Nutun will become the first South African home-grown BPO to be publicly traded on the Johannesburg Stock Exchange,’ ...

菲律宾的BPO （业务流程外包）工人表示，人工智能（AI）工具正在监控他们的通话、协助他们与客户沟通，并评估他们的工作表现。 “感谢来电……您正在与Renzo通话。此通话可能会被录音——呃——这个通话可能会重新……”Renzo ...

Tech provider EasyCall Communications Philippines Inc. has disposed of its minority stake in a business process outsourcing ...

CHATGENIE, a customer engagement solutions startup, has introduced a cutting-edge artificial intelligence (AI)-driven ...

Revenue in the Business Process Outsourcing market is projected to reach US$2.15bn in 2024. Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 4.28%, resulting in a market ...

ChatGenie, a customer engagement solutions startup, said it introduced a cutting-edge AI-driven multi-agent framework that ...

BPO company, has opened a new site in Davao City, creating over a thousand new job opportunities. This expansion highlights ...

Buffalo Philharmonic Orchestra sues Elderwood companies for sponsorship nonpayment. The companies are under the umbrella of ...