BT Group is transforming customer support through the integration of advanced AI and generative AI technologies, in ...

BT Group struck a deal with US-based software company Sprinklr to refresh its customer contact platform as the operator ramps ...

While cheaper prices are always enticing, you could be downgrading to channels and connections that aren’t good enough for you and your viewing habits. While Sky, BT and Virgin Media also offer ...

Sky Sports and BT Sport are two of the most popular sports packages available but as they both offer different channels, games and even pundits, it can be hard to decide which one is the right one ...

BT has hit back at implications that the formation of its reseller iNet poses a threat to channel partners. The telco giant formed iNet earlier in the month after it merged its two reseller arms: BT ...

BT Business is aiming to trans-fer £200m of direct business to its channel as part of its Managing Accounts Through Partners (MATP) programme. When the scheme was launched last year BT handed over ...

The regulator said that BT knew "from as early as January 2022" that it would not meet the deadline of June 2022 for all of its customers. "Some sales channels are still non-compliant and BT is ...