Around 36 million households have a smart meter but one in ten of them do not work, official figures reveal, with British Gas ...

One in 10 of the 36 million homes with a smart meter can't send readings to their supplier, according to the latest official ...

After the newspaper intervened, within 23 hours British Gas waived its demands for payments, having sent off five letters ...

A mother was mistakenly told she was £9,000 in debt to British Gas despite actually being thousands of pounds in credit, she ...

A British Gas customer has spoken of their hellish fight to close an account belonging to his mother in a complaint to a national newspaper. In February this year, the customer informed British ...

British Gas said they emailed a recommendation to ... offering me a better rate. 'I was a loyal customer for 10 years and I didn't get any of this but then as soon as I said I was leaving, they ...

British Gas customers can apply for grants up to £2,000 to help with energy debt, the firm - which is rivalled by EDF, EON ...

You can sign up for the scheme on the British Gas website by entering your full name, email address and customer reference number. It will then get in touch if your application is successful and ...

British Gas sent out an alert to their millions of users regarding impending alterations to energy bills, with charges set for another upturn from January. The typical household will experience an ...

A mum is warning people to check their energy bills after claiming British Gas demanded £9,000 from her, only to discover ...

British Gas is offering a half-price electricity for thousands over Christmas Day and Boxing Day, available from 11am to 4pm.