Effective cloud contact center platform API management is key for smooth agent to customer communications. Learn how to do it at every stage. Cloud contact centers connect agents with customers ...

Cloud Contact Center Platform is a cloud-based platform for call centers offering T1, VoIP, direct inward dialing, telephone direct marketing, public switched telephone network, and toll-free ...

The platform –which pulls in technology from Teams, Nuance, Azure, Power Platform and Dynamics 365 – integrates with other contact center and customer relationship management software ...