Your CU Boulder Customer Experience Certificate provides you the differentiating factor. It proves that you have completed all modules, as well as the cumulative Capstone Project. You'll walk away ...

Creating a consistent customer experience across multiple locations or channels is crucial for business success. To shed ...

See how companies are boosting revenue and customer retention through CX investments.Did you know 40% of companies plan to increase investments to improve customer experience (CX) quality over the ...

customer experience, CRM, customer service, and speech technologies are more critical than ever to the success of your organization. CX Connect will feature 3 days of thought-provoking presentations ...

However, both customer service and experience must be rooted in a company ... This can be through leadership and management presentations, email signature lines, posters, wall art, promotional ...