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3 天
‘Cold as ice’: Best Buy customer tells customer service representative they aren’t ...
Spending long wait times on the phone and playing transfer tag can feel like the seventh layer of hell. Additionally, having ...
Built In Chicago
1 个月
Customer Support Rep salary in Chicago
Built In Chicago is the online community for Chicago startups and tech companies. Find startup jobs, tech news and events.
4 天
‘I’ll be honest with you…’: Walmart customer is chatting with customer service ...
The Walmart worker replied: “I have forwarded and documented this incident to my team. They will be trying their best to make ...
Harvard Business Review
2 个月
Kick-Ass Customer Service
Customer service quality is falling ... attempt to take care of matters themselves before reaching out to a live representative.
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