Spending long wait times on the phone and playing transfer tag can feel like the seventh layer of hell. Additionally, having ...
The Walmart worker replied: “I have forwarded and documented this incident to my team. They will be trying their best to make ...
There's still a widespread belief that humans have an edge over AI-powered chatbots when it comes to one of the most ...
Contributor of the Year Brianna Langley-Henderson on empowering frontline employees and aligning customer data with corporate ...
Calling Verizon or many other large American companies most often means spending hours trying to get help from people who ...
How to contact customer support: Customer service representatives are available over the phone. Why You Should Trust Us: How We Found 24/7 Customer Service Banks Benefits of 24/7 Customer Support ...
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Washington fines CenturyLink for ‘excessive’ customer call wait timesWashington’s largest local telephone company, CenturyLink, has been fined over $130,000 for the “excessive” wait times for ...
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