Consumers find customer service as stressful as the initial problem, survey finds
Two-thirds of respondents say they hesitate to contact customer service because they expect long hold times, a Zingly.ai and ...
The Mind of Griff on MSN29 天
Unveiling The Worst Customer Service Experiences - What We Can Learn
Around the same lines, the damage poor customer service inflicts on a brand's reputation can take years to repair. I’ve ...
ISPs say their “excellent customer service” is why users don’t switch providers
Lobby groups for Internet service providers claim that ISPs' customer service is so good already that the government ...
Forbes11 个月
U.S. DOT Fines Southwest Airlines $140 Million For 2022 Christmas Fail
Southwest Failed To Provide Sufficient Customer Service, U.S. DOT Finds The U.S. DOT’s investigation found Southwest failed to provide sufficient customer service, timely notifications about ...