In a competitive economy, retaining customers requires creative, personalized strategies. Here’s how small businesses can ...

How to create customer loyalty and use extreme customer service as a competitive force to dominate your market: free training you can use now. We'll be in your inbox every morning Monday-Saturday ...

In today’s competitive market, customer success is not just about satisfaction, but about partnership and adaptability,” says ...

Customer service becomes more challenging as organisations ... Brand promises lay the foundation for business success with customers guaranteed on what level of service to expect in both good ...

The company announced it is moving its “customer success service” FastTrack beyond Office 365. It previewed FastTrack for Windows 10 and FastTrack for Dynamics 365, as well as updates to ...

As traditional holiday meals become more expensive and consumers seek convenient alternatives, chicken restaurants are seeing ...

AI and customer experience (CX) are high on business leader’s agendas - and rightly so. According to 8x8’s recent Future of Work: 2030 Vision report, CX will be the key differentiator for brands by ...