What happened to customer service? We're passed around from pillar to post, on hold for ages in frustrating phone queues. Or sent online to chats that won't connect and AI bots that just don't get it.

Good customer service is important, as customers who are satisfied with their purchase and the customer service they have received are more likely to become regular customers. When customers post ...

Food shopping is often a chore that many people love to avoid but have to do, however, which supermarket offers the best ...

Vile couple jailed for 100 years for raping adopted sons, 10 and 12, in 'house of horrors' ...