Wouldn’t it be nice if there was a handbook of instructions on managing unpleasant people? Well, there is, and it is called Getting Along: How to Work with Anyone (Even Difficult People ...

Groysberg, Boris, and Ann Leamon. "Difficult Conversations and Dealing with Challenging Situations at Work: The Case of the Ineffectual FD." Harvard Business School Case 416-031, December 2015.

Groysberg, Boris, and Ann Leamon. "Difficult Conversations and Dealing with Challenging Situations at Work: Managing Communication." Harvard Business School Case 416-034, December 2015.

Instead, we need to learn how to work with these difficult people. Helping us through this is workplace expert Salman Raza, who says there are a few things you can do… Don’t write off your ...

Addressing difficult conversations and listening to employees can help slow turnover and create a less toxic work culture ... “Understand many people in workplaces around the world struggle ...

I help you feel more confident and in control at work. Every workplace is filled interesting personalities–including frustrating ones. If you feel like you're surrounded by difficult people at ...