sources close to Lexmark confirmed it was Oracle's CRM product. "Oracle was a small part of a complex, highly customized implementation that Lexmark undertook," Oracle said in a statement.

The move will expand Oracle's on-demand CRM offerings and strengthen its competitive stance against Salesforce.com and its Salesforce Service Cloud cloud-based applications. RightNow provides a ...

PLTR and Salesforce Inc. CRM. Ives emphasized Oracle’s competitive advantage in the enterprise space, particularly noting its cloud infrastructure and software stack. He projected significant ...

NatWest has selected Microsoft Dynamics CRM solution ahead of alternatives from Salesforce.com and Oracle, as it looks to replace its aging systems. The bank said its systems were being stretched ...