Respondents could select three claim denial reasons. It's becoming more common for insurance companies to use algorithms or artificial intelligence (AI) to process health insurance claims for approval ...
What ought to be a cause for concern for the insurers, and more importantly, IRDAI, is that eight in ten policyholders were convinced that their claims were delayed by design ...
Starting in January in California, a new law will regulate how insurers use AI in the process of granting ... stories and believes AI’s use in insurance claims and requests is widespread.