The group, which is the largest retail banking group in Britain, owns Halifax, Lloyds, and Bank of Scotland. In a staff memo leaked by the Financial Times, Jayne Opperman, Lloyds' consumer ...

A memo from Jayne Opperman, Lloyds' head of consumer relationships, obtained by the Financial Times, reveals the group's focus for the year ahead, highlighting a shift to "evolve how I.T. supports ...

The group, which is the largest retail banking group in Britain, owns Halifax, Lloyds, and Bank of Scotland. In a staff memo leaked by the Financial Times, Jayne Opperman, Lloyds' consumer ...

The changes were outlined to staff in e-mail from Jayne Opperman, CEO ... we’ll make it possible for customers to use any of our Lloyds, Halifax, and Bank of Scotland branches, regardless ...

According to a memo obtained by the Financial Times, Jayne Opperman, Lloyds’ consumer relationship chief, outlined the group’s priorities for the year, emphasising the need to “evolve how ...

In a memo to staff laying out priorities for the year, Lloyds’ consumer relationship chief Jayne Opperman said the group needed to “evolve how [it] supports customers” in physical branches even as ...

Customers of Halifax, Lloyds and Bank of Scotland will be allowed to use any of its branches under a shake-up that had led to union fears ...