A GRAN’S bucketloads of experience has earned her a record — as the world’s longest-serving KFC worker. Pauline Richards, 74, has been with the takeaway fried chicken chain for 47 years.

KFC locations are going to start improving the tools that are given to their employees, to help them focus on the customer experience more. Lal says, "The biggest enabler is team member experience.

Alistair Dobson, Cricket Australia’s Executive General Manager, Big Bash Leagues, said: “The BBL|14 Team of the Tournament ...