The aim of this study was to understand the relationship between nonverbal communication behaviors ... particular with regards to health information technology and clinical system design.

Health workers rely on positive non-verbal communication to show care for their patients: close physical proximity, touch, head nodding, smiling, open body language and a focused eye gaze.

During a recent visit to Animal Hospital at University of Airlangga, I observed the interactions between health professionals, clients and the professionals. This allows me to understand the critical ...

However, the same kind of nonverbal communication occurs in more traditional advertisements in which actors present a product with a big smile on their faces and recommend it with a thumbs-up.