By using AI analysis to decode patterns in shopper behavior and channel preferences, the SymphonyAI study pinpoints immediate and clear areas for retailers to drive e-commerce revenue ...

A new TV shopping channel that went viral on TikTok for its decision to hire an AI host has been cancelled following backlash on TikTok. But the show's makers have revealed that they’re actually ...

With a majority of U.S. households engaged in some form of omnichannel shopping, food presents the biggest e-commerce opportunity, according to a recent FMI and NielsenIQ report.