Not wanting to re-ignite conflict, having difficulty expressing emotion, and putting it down to principal were also cited as reasons that stop someone saying sorry. The study was commissioned by ...

Before apologising, pause and reflect on why you are saying sorry. You need to choose your timing wisely. When someone is hurt, they may not want to hear your apology right away. There may not be ...

I wonder when you last said sorry to someone and why. Have a think about that now - and turn to the person next to you and tell them when it was. Saying sorry can be hard to do. And we’ll think ...

We've been there, and we have some meaningful ideas for what to say instead of "sorry for your loss" that can really show someone you are there for them. The right words sometimes depend on your ...

I wonder when you last said sorry to someone and why. Have a think about that now - and turn to the person next to you and tell them when it was. Saying sorry can be hard to do. And we’ll think ...