As the company looks at doubling down on its AI investments, Nitin Rakesh, CEO & MD Mphasis, shares his insights on AI & Gen ...

Tech provider EasyCall Communications Philippines Inc. has disposed of its minority stake in a business process outsourcing ...

CHATGENIE, a customer engagement solutions startup, has introduced a cutting-edge artificial intelligence (AI)-driven ...

A recent regional survey on Business Process Outsourcing (BPO) confidence has revealed a notable upswing in optimism across ...

ChatGenie, a customer engagement solutions startup, said it introduced a cutting-edge AI-driven multi-agent framework that ...

Revenue in the Business Process Outsourcing market is projected to reach US$375.40m in 2024. Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 5.86%, resulting in a market ...

As the holiday season ramps up, companies are relying more heavily than ever on AI to tackle customer service demands. But ...

Nutun will become the first South African home-grown BPO to be publicly traded on the Johannesburg Stock Exchange,’ ...

Buffalo Philharmonic Orchestra sues Elderwood companies for sponsorship nonpayment. The companies are under the umbrella of ...