Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and ...

Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it's right ...

Nandipati was a leader for healthcare technology companies, particularly known for developing IVR systems; he is among the ...

Invesco Mortgage Capital (IVR) closed the most recent trading day at $8.26, moving +1.23% from the previous trading session.

Learn how First National Bank of Omaha in the US is enhancing customer authentication and verification in its contact centres ...

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Cloud voice telephony services used by Three Ireland will reduce cost and increase security for customers, the company says ...

A handyman was killed in a “tragic” workplace incident after he was trapped under a fallen heating system that had become ...