As one of the ways to transform the service experience for its customers and employees alike, AIA turned to Microsoft Dynamics 365 Customer Service. In 2020, AIA began a three-year transformation into ...

Watch this video to discover the new and enhanced features included in this release wave. Microsoft Dynamics 365 Customer Service will enable agentic capabilities for case and knowledge management, as ...

First up, Microsoft will be trickling out a handful of updates to the following roles-based Microsoft 365 Copilot offerings: ...

Yes, you can purchase licenses through direct, credit card purchase at admin.microsoft.com. Or, you can work with sales to establish a volume ... NOTE] If you use a personal email ID for the Customer ...

Managed IT support services have become a crucial element for businesses of all sizes seeking to enhance their technological ...

Microsoft, MSFT, CEO Satya Nadella is expected to talk about DeepSeek, Stargate, Azure, Copilot, AI, GenAI and more on the ...

Hey, greetings and welcome to the Microsoft fiscal year 2025 second-quarter earnings conference call. (Operator Instructions) As a reminder, this conference is being recorded. It is now my pleasure to ...

Microsoft 365 is the industry standard for students ... online and get 5GB of free cloud storage on OneDrive. The free service does have its limitations, the most obvious being you cannot use ...

Microsoft Corporation (NASDAQ:MSFT) reported its fiscal Q2 2025 earnings, surpassing Wall Street expectations with earnings ...

Microsoft 365 is the Software As A Service (SAAS) model office suite. While it stays constantly updated, you do have to continually pay for it on a monthly or annual basis. Luckily, there are ...