Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and your bottom line.

Whether you are setting up your first IVR phone tree or optimizing an existing one, these are the most important best practices to follow.

During the maintenance period, certain services like Chat Banking on WhatsApp, SMS Banking, Toll-Free Banking and Phone Banking IVR will be unavailable. This is expected to last for a few hours on the ...

SAN FRANCISCO – SuperDial, a voice AI company that automates calls for health care organizations, has acquired MajorBoost, a fellow innovator that has developed an AI-powered system to automate the ...

With this acquisition, SuperDial will be well-positioned to address the growing demand for automation in healthcare, an ...