In customer service, empathy is not just a skill for interacting with customers; it's also vital in the workplace culture to prevent burnout. By promoting an empathetic culture, you encourage team ...

It’s a necessary part of managing any organization. There’s also nothing wrong with categorizing turnover into desired (company-initiated) and undesired (employee-initiated) attrition.

Quiet quitting reflects employees setting boundaries and seeking fairness. Strategies like fair pay, flexibility, and ...

It also has a heavy-duty plastic handle so you'll have a solid grip while you clean. Use gentle back-and-forth motions to ...

Some might argue that retail store positions are better suited to those seeking short-term jobs or a stepping stone towards their ‘forever career.’ However, in retailers... View Article ...

Reserve Bank of India red flagged high attrition rate of around 25 per cent in private sector banks and identified it as a significant operational risk because it might disrupt customer service ...

From autism services to self-pour bars, these concepts in franchising can tell us where the industry is headed.

This article outlines essential considerations for businesses preparing for the Chinese New Year period, from compliance to ...

Specsavers has become the latest tenant at Derby’s M Park Farm Shopping Centre. The optician has taken a ten-year lease for 2,526 square feet of retail... View Article View Article ...

Nothing slows a business quite like excess inventory. Underperforming products clog your supply chain, bloat overhead costs, ...