The round was led by Smedvig Ventures, with investment from Expon Capital and Motier Ventures as well as business angels With the funding, MarketLeap will ramp up AI-driven automation in the platform, ...

Now they're hoping to replace CenturyLink with Starlink, which uses low-Earth orbit satellites that offer faster service than ...

Networking and security company Cisco has announced that its Webex Calling and Webex Contact Centre cloud-based services have ...

In a groundbreaking virtual roundtable discussion hosted by Amazon in collaboration with YourStory Media, thought leaders and ...

United Parcel Service UPS1.40%increase; green up pointing triangle is going to do a lot less business with its biggest customer, Amazon AMZN 1.13%increase; green up pointing triangle.com.

UPS's CEO said Thursday that it would reduce the number of Amazon packages it handles as profit from those shipments shrinks. "This was not their ask," Carol Tomé said on an investor call.

Shares of United Parcel Service Inc. suffered their worst ... an agreement that would cut its business with Amazon.com Inc., its largest customer, by more than half. While UPS UPS explained ...

Individual units communicate directly with employees as they make changes to their structures under the broad mandate of creating "customer ... you work at Amazon? Got a tip? Contact the reporter ...

Because instead of a large online retailer like Amazon being the victim, an innocent consumer is left holding the bag. The scam has its roots in lenient corporate return policies. These policies ...

The settings on your phone can help you get better cell service, but there are other tricks for improving your reception without even touching your phone's software. Turning your phone's ...

Customer Contact Week (CCW) 2025 will take place from ... of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based ...

This is a free, impartial service for energy consumers. It will investigate customer complaints and its decision is binding, so EDF would have to pay up if it found in the customer’s favour.