Xurrent today announced that its AI-powered IT Service Management (ITSM) platform has been officially approved for ...

Freshworks delivered impressive growth in its fourth quarter ending December 31st. It also announced the results for the full ...

CyberArk , the global leader in identity security, today announced it has acquired Zilla Security, a leader in modern Identity Governance and Administration (IGA) solutions. Zilla's innovative, ...

Mr. Priya Ranjan Parida is an ITIL-certified architect with 18+ years of expertise in AI, ML, and ITSM, driving innovation in ...

TeamDynamix ITSM recognized for no-Code agility – offering automation and AI to drive ITSM modernization - customers state 90% likeliness to recommend ...

Implement phased modernization strategies to minimize disruption Leverage cloud-based solutions with automation and ...

Ovations, together with Atlassian’s Jira Service Management, is enabling companies across industries to modernise their ITSM ...

The truth is, it can be even more effective when combined with other solutions as well. Self-service portals, for example, have become an essential part of modern ITSM, enabling organisations to ...

As operations expand globally and digital systems multiply, traditional ITSM tools are reaching their limits. These legacy solutions – built for an earlier era of process management – cannot keep pace ...

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