Amazon Connect is an easy-to-use omnichannel cloud contact center service offering superior, low-cost customer service using machine learning (ML), interactive voice response (IVR), and call center routing.

Amazon Connect is an easy to use omnichannel cloud contact center that helps companies provide superior customer service across voice and chat at a lower cost than traditional contact center systems.

Amazon Connect is so simple to set-up and use, with only a few clicks you can set up a virtual contact center in minutes. Remote agents can be trained in less than 20 minutes, all they need is an internet connection and a headset to provide the best possible customer service.

Learn how to provision, configure, monitor, and scale a virtual contact center. Describes all the API operations for Amazon Connect, including Amazon Q in Connect, AppIntegrations Service, Amazon Participant Service, Cases, Contact Lens, Customer Profiles, Outbound Campaigns, and …

Amazon Connect is an AI-powered application that provides one seamless experience for your contact center customers and users. It's comprised of a full suite of features across communication channels.

Use these steps to set up your contact center. Create an Amazon Connect instance. Use an instance to contain all the resources and settings related to your contact center.

Amazon Connect is an omnichannel contact center, built in the cloud from the ground-up. It empowers businesses of all sizes to connect their customers with the same world-class customer experience Amazon uses to orchestrate their customer care.

Amazon Connect is an easy to use omnichannel cloud contact center that helps companies provide superior customer service across voice and chat. Find resources that help administrators add users, choose telephony options, manage data storage, and configure encryption settings.

2019年7月30日 · Amazon Connect is a self-service, cloud contact center service based on the same technology used by 70,000 Amazon customer service associates around the world to power millions of customer conversations. Join us as we walk you through how easy it is to get started with Amazon Connect.

In this video, you'll learn how to set up and use Amazon Connect Email, a new channel in Amazon Connect's omnichannel contact center solution. We'll explore ...