No internet service - Xfinity Community Forum
2024年12月5日 · Hi I recently moved my service to a new address, but my account shows two separate entries: one for the new address and another linked to my old address. Currently, I have no internet service. Coul...
No internet with Generator backup | Xfinity Community Forum
2024年2月14日 · My electric has now been out for 14 hrs but the xfinity app shows NO internet outage in my area. I have my generator powering my office including my Xfinity router/modem, PC, etc. With the generator powering everything for my home network I still have no internet service even though Xfinity remote trouble shooting shows no outage. This happens ...
No service after Helene | Xfinity Community Forum
2024年10月2日 · Dude this whole situation is a joke. My neighbors have their service but my house does not. I've been told 10 different stories from 4 different customer service reps, no updates, no calls. Just copy paste answers and no real support. To a point I have been suspended from my job because I cannot do my work without internet.
Internet keeps dropping intermittently since recent node updates …
2024年10月25日 · Internet connections keep dropping intermittently since recent upgrades were done in our area. The upgrades were suppose to provide better service but I have not seen anything getting better. In fact the intermittent outages seem to be happening more frequently. The network will drop for several minutes and then come back. It is becoming a real ...
Internet outages in my area | Xfinity Community Forum
2024年3月21日 · Every time and I do mean every time, my neighborhood has a power outage that last less than one hour. It takes Xfinity up to 5 days to restore internet service in my area. I am seriously thinking of switching to ATT my neighbor has ATT and their internet was restored 30 minutes after the power came back on. Xfinity do better!
Internet outages starting after hurricane passed
2024年7月10日 · Yeah I think I’m going to change my Internet provider because this is ridiculous that I’m still sitting here without in any Internet service and my power has been on for 3 days. In my area, it’s safe so there is no excuse as to why Xfinity can’t get the service back on. My zip code is 77088. I work from home and I’m losing money ...
Customer Service - No internet | Xfinity Community Forum
2024年11月24日 · No internet service since Saturday Hello, @user_4xnqc6 Could you please send our team a direct message with your full name and full address?
Over 3 days without internet in Houston. - Xfinity Community Forum
2024年7月11日 · I need internet to work and go to school which I can’t do. I’ve called I’ve chatted and no one can give me an answer the power in my area has been restored since Tuesday I e been without service since 11pm Monday night the storm ended around 6pm so either give me an explanation or I’m switching companies.
No Internet service for 4 days now they had me leave work on …
2024年10月12日 · May I please ask that you send us a direct message with your full name and service address to get started? To send a direct message: Make sure you are signed in here in the Xfinity Forum.
Internet outage | Xfinity Community Forum
2024年10月10日 · Our internet has been out for two days. Each time we call Xfinity and check online, we are told there is a power outage. Our area has no power outage, and we are the only Xfinity customer on our street who doesn't have access. We were told they would have it fixed by 3:20 over 24 hours ago, and no updates since then.