Specific to the NPS® survey type is the ability to view how your Net Promoter Score® tracks over time, an overall Net Promoter Score® scale, a breakdown of results by NPS® rating, and a respondent breakdown of Detractors, Passives, and Promoters.

Your Net Promoter Score (NPS) helps you find out. Net Promoter Score is a metric used to understand customer sentiment and predict business growth. Based on one simple survey question— "How likely are you to recommend this product/company to a friend or colleague?"

2024年2月8日 · Net Promoter Score® (NPS) is a customer loyalty and satisfaction measurement that asks customers how likely they are to recommend your product or service to others on a scale of 0–10. Coupled with qualitative feedback, it …

2024年7月17日 · Net Promoter Score® (NPS) NPS is a loyalty score calculated by asking customers how likely they are to recommend your service or product to someone else on a scale of 0-10. The score is calculated by subtracting the percentage of customers who answer the NPS question with a 6 or lower (known as ‘detractors’) from the percentage of ...

2023年12月6日 · Rating scale questions are beneficial for evaluating multiple online events to learn whether they improve over time. Running and analyzing an NPS® survey using a rating scale to ask people if they would recommend your event is great for knowing whether you’ll get a good turnout for future events.

Learn what Net Promoter Score ® is and how it can help you reduce churn. We'll show you: What a Net Promoter Score is ; How to create an NPS survey and analyze the data; You'll need: A Hotjar account or feedback tool ; A site or product that has frequent visitors/customers

Le Net Promoter Score (NPS) est un score de fidélité client, allant de -100 à 100, calculé en demandant aux clients: « Sur une échelle de 0 à 10, quelle est la probabilité que vous recommandiez ce produit / cette entreprise à un ami ou à un collègue ?

El Net Promoter Score (NPS) es una puntuación de fidelidad del cliente, que va de -100 a 100, calculada al hacerle a los clientes una pregunta: "En una escala de 0 a 10, ¿qué probabilidad hay de que recomiende este producto/empresa a un amigo o colega?".

Der Net Promoter Score (NPS) ist ein Wert für die Kundentreue, der von -100 bis 100 reicht und anhand folgender Frage an die Kund:innen berechnet wird: „Auf einer Skala von 0 bis 10, wie wahrscheinlich ist es, dass du dieses Produkt/Unternehmen eine:r Freund:in oder Kolleg:in empfehlen würdest?“

2022年8月17日 · NPS, short for Net Promoter Score, is a way to gauge customer loyalty. You can find your company's score by surveying your customers and asking them the simple NPS question: "on a scale of 0 to 10, how likely are you to recommend this company/product to …