Cloud Contact Center And Customer Service Software - Amazon Connect …
Amazon Connect is an easy-to-use omnichannel cloud contact center service offering superior, low-cost customer service using machine learning (ML), interactive voice response (IVR), and call center routing.
Virtual Contact Center | Amazon Web Services
Amazon Connect is so simple to set-up and use, with only a few clicks you can set up a virtual contact center in minutes. Remote agents can be trained in less than 20 minutes, all they need is an internet connection and a headset to provide the best possible customer service.
Amazon Connect Features | Cloud Contact Center | Amazon …
Amazon Connect is an easy to use omnichannel cloud contact center that helps companies provide superior customer service across voice and chat at a lower cost than traditional contact center systems.
Amazon Connect
Learn how to provision, configure, monitor, and scale a virtual contact center. Describes all the API operations for Amazon Connect, including Amazon Q in Connect, AppIntegrations Service, Amazon Participant Service, Cases, Contact Lens, Customer Profiles, Outbound Campaigns, and …
What is Amazon Connect? - Amazon Connect
Amazon Connect is an AI-powered application that provides one seamless experience for your contact center customers and users. It's comprised of a full suite of features across communication channels.
Amazon Connect feature overview - Amazon Connect
Amazon Connect is an omnichannel contact center, built in the cloud from the ground-up. It empowers businesses of all sizes to connect their customers with the same world-class customer experience Amazon uses to orchestrate their customer care.
Get started with Amazon Connect - Amazon Connect
Use these steps to set up your contact center. Create an Amazon Connect instance. Use an instance to contain all the resources and settings related to your contact center.
Amazon Connect Resources | Cloud Call Center | Amazon Web …
2025年1月8日 · Amazon Connect is an easy to use omnichannel cloud contact center that helps companies provide superior customer service across voice and chat. Find resources that help administrators add users, choose telephony options, manage data storage, and configure encryption settings.
Set up your contact center in Amazon Connect
An overview and links to the steps to configure your virtual contact center: create an Amazon Connect instance, set up your communication channels, set up routing, set up agents, access the agent workspace.
Getting Started with Amazon Connect - Amazon Web Services
Follow along with this tutorial on how to set up Amazon Connect, quickly design contact flows, manage agents, and track performance metrics. Explore Amazon Connect documentation to learn concepts, find user guides, discover API references, and follow tutorials.