What Exactly Does an Automotive Service Advisor Do?
2024年3月8日 · An automotive service advisor is a link between customers and the service department at car dealerships and auto repair shops. They are responsible for delivering exceptional customer service, fostering trust, and ensuring …
What Is a Service Advisor and How to Become One - ZipRecruiter
As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests.
How to Become an Automotive Service Advisor | Indeed.com
2024年12月8日 · An automotive service advisor is the bridge between the automotive technician performing the labor on a vehicle and the customer who ordered the labor. Service advisors work closely with customers and communicate needs between the two parties.
How to Become an Automotive Service Advisor | UTI
An automotive service advisor acts as a liaison between the customer and the service technicians. They help customers understand their vehicle's maintenance needs, schedule service appointments and ensure high-quality customer service throughout the repair process.
What Is an Automotive Service Advisor and How to Become One - ZipRecruiter
An Automotive Service Advisor is employed by a car dealership or service center to communicate with customers regarding their repair and maintenance issues. They then liaise with the Mechanics or Auto Technicians who make the repairs.
Automotive Service Advisor Job Description [Updated for 2024]
The Automotive Service Advisor is responsible for meeting with customers, listening to their concerns, and advising on the necessary repairs or services. This role requires strong customer service skills, as well as an extensive knowledge of automotive repair and maintenance.
Service Advisor Job Description Explained: Key Duties and Skills
2024年10月23日 · The role of an automotive service advisor is a blend of customer service skills, technical knowledge, and salesmanship. They have to ensure that customers receive the best care for their vehicles while also driving revenue for the business.
Automotive Service Advisor Job Description | What is a Service Advisor ...
2024年5月17日 · What Does an Automotive Service Advisor Do? The automotive service advisor role encompasses both customer service and technical skills. They communicate with customers as soon as they walk in the door, help them make appointments based on technician availability, and keep them in the loop as their car is being serviced.
What does an Advisor Services do? Role & Responsibilities
Service advisors are the point of contact between customers who bring their vehicles into an auto dealership for repair and the technicians who provide services to the vehicle.
Learn About Being a Service Adviser | Indeed.com
2024年8月18日 · Service advisers work for automotive servicing shops of all sizes. Service advisers tend to report directly to shop management. A service adviser spends their shift moving between the shop’s customer lobby and the shop’s repair bays, greeting customers and helping them get set up with mechanics.
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