Lifetime mechanical warranty - A.T. Cross Company
Cross Tech Pro and Cross Townsend® Fine Tip Stylus Pens are unquestionably guaranteed against electronic failure for one year from the date of original purchase. Specific mechanical failures, as defined above, are covered by the terms of the Cross Lifetime Mechanical Warranty.
Customer Service – A.T. Cross - A.T. Cross Company
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Cross Pen Teardown - repair question : r/pens - Reddit
2021年12月20日 · Cross offers a lifetime warranty, and wants you to return the pen to them for repair or replacement. People often don't realize that they should unscrew the blue plastic piece to get the refill out, and sometimes will yank hard enough to …
Product Repair, Service a Cross Pen or Accessory | Cross - US
For a nominal handling fee (in applicable states), Cross will repair or replace your writing instrument or accessory as required and at our discretion. Our quick and easy online process will provide detailed instructions on how to send in your item(s) for service.
Contact Us – A.T. Cross
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Cross Ballpoint Pen Disassembly & Cleaning
2011年5月18日 · My Cross gold ballpoint Century (mid '70s) twist mechanism is jammed, and I've no idea how to disassemble and repair it. I'm afraid to sent it to Cross, as it has sentimental value, and I don't want them replacing it with a new one.
Sharing My Experience with the Cross Repair/Replacement ...
2020年9月17日 · "In the case that your writing instrument is no longer in production and cannot be repaired, Cross will replace your existing writing instrument with a comparable Cross product." I mean, that language gives them plenty of wiggle room.
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