Repairing a Cracked Glass Cooktop Surface. If the ceramic glass cooktop surface on a Cooktop or Range is cracked, or if the Cooktop is pitted, you will need service. This includes all glass cooking surfaces such as Radiant, Induction, or Gas on Glass Cooktops.

If the burners are not heating or are not working properly on your Electric Range, check the following: If the top burners do not work but the clock does work, your appliance power cord connection may be wired improperly.

The GE Appliances website has on-line copies of the Installation Instructions and Owner's Manuals available for thousands upon thousands of our appliance models. Whether a brand new appliance or an older appliance, this literature is quickly accessible to help answer questions about your specific model.

Electric Range & Cooktop - Scratches on Glass Cooktop. Glass cooktops are made of a durable, scratch-resistant ceramic glass material. They are not scratch-proof, so it is important to use the proper cookware and follow proper cleaning procedures. Cleaning: Scratches are not removable, especially deep scratches.

Ownership and support information for JB645RKSS | GE® 30" Free-Standing Electric Range

Should you need a repair part, maintenance part such as a water filter, or an accessory for your appliance, it is easy to search our GE Appliances Parts & Accessories site to get what you need. Accessing an Appliance Parts List

Ownership and support information for PP9830DRBB | GE Profile™ 30" Downdraft Electric Cooktop

User manual, ownership, & support information for JB645RKSS | GE® 30" Free-Standing Electric Range

User manual, ownership, & support information for JS760SPSS | GE® 30" Slide-In Electric Convection Range with No Preheat Air Fry

For visible scratches, there is not an approved repair method to cover the scratches. For additional care and cleaning information, see our GE Appliance - How to Clean Stainless Steel article. Fingerprint Resistant Stainless