Google Fiber service plans and pricing
The plans and routers available may vary by your location. For more details on plans and pricing where you live, visit our website and select your Google Fiber city. For more info on speeds, visit Improve your Wi-fi Speeds and Maximum Speeds on Google Fiber.
Signing up for Google Fiber
Visit fiber.google.com. Enter your address (and unit number if applicable), then click Check availability to see if service is available for your location. If service is available at your address, you can simply follow the on-screen instructions to start the sign-up process.
Activate your Gigabit Internet $0/month service - Google Help
If your home is eligible for the Gigabit Internet for Select Affordable and Public Housing program, you are eligible for the 1 Gig plan and can activate your Google Fiber service. Please make sure you are in your home to complete this procedure. Your mobile device or computer must connect to the Google Fiber Network Box.
Google Fiber Help
Official Google Fiber Help Center where you can find tips and tutorials on using Google Fiber and other answers to frequently asked questions.
About GFiber self install - Google Fiber Help
Billing for your internet service starts when your router (included in the self install kit) or Phone Box (included in the Google Fiber Phone self install kit) is activated, or seven days after delivery — whichever happens first.
Getting the most out of Google Fiber 5 Gig
When you have 5 Gig internet, you can reach professional-grade speeds, right from your home. With Google Fiber 5 Gig, you'll receive a professional installation of a new 10 Gig capable Fiber Jack. To get optimal speeds, you'll need specific equipment to test those speeds. Here’s some information on how to get the fastest internet speeds possible.
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Step 1: Check for an internet service outage - Google Fiber Help
Many alerts will include an estimated time when service will be restored. How to check for an outage using the Google Fiber app You’ll see a message at the top of your screen on the Google Fiber app if you’re experiencing a network outage or other known service disruption.
Canceling your GFiber service - Google Fiber Help
If you cancel your service, change your plan, or move to an area that is not yet eligible for GFiber internet yet, you will have 60 days to return your devices. Once you cancel your service, you will receive an email with more details, including what equipment you need to return. You can do this by bringing the equipment to:
Troubleshoot your GFiber internet and Wi-Fi - Google Fiber Help
1. Check for an internet service outage. You can see whether there’s a service outage in your area on fiber.google.com, by signing into your GFiber account, or by using the Google Fiber app. 2. Verify that your account is in good standing. Your internet service may be suspended if you have an outstanding balance on your account.