Expand your online sales with LiveChat® - all-in-one live chat app. Support and sell simultaneously. Start a free trial today! Trusted by over 37,000+ businesses.

2024年10月16日 · Live chat software is a messaging tool that pops up as a chat window and allows for proactive customer communication straight from your website or social media. Visitors can click on the chat widget and interact with your business when browsing through your ecommerce store and ask questions straight away.

2024年9月30日 · Discover the top-rated live chat tools for customer support designed to engage visitors and streamline communication. As consumers seek faster and more convenient ways to connect with brands, live chat software has become a must-have for businesses looking to enhance their customer support.

2024年7月2日 · Chatra is a complete live chat software for websites and ecommerce stores. It streamlines conversations from the most used channels — email, messenger, and website, for better organized and faster customer service. Chatra lets you talk to website visitors in real time or automate engagement with triggered messages and answer at your own pace.

Engage website visitors on their terms with live chat. Today’s buyers want information—and they want it now. Use live chat to automatically connect chatters to the right people on your team, route customer inquiries to your services team, and pass leads to the sales team.

There are a variety of live chat software websites. Save your time with our comparison of the most popular platforms: Dashly, Intercom, Olark, Drift

Best live chat software that won me over in 2025. Salesforce Service Cloud for a 360-degree view of customer interactions with CRM integration ($25/user); Intercom for delivering AI-first customer service with omnichannel support ($29/user); Podium for managing reviews and leads via text messaging ($399/month); HubSpot Service Hub for integrating customer service operations with CRM ($20/user)

2 天之前 · Using my expertise as a CX analyst, I’ve evaluated the top live chat software for websites to shortlist the best tools for delivering real-time support and enhancing user engagement. Here's my pick of the 10 best software from the 32 tools reviewed. 1. LiveAgent — Best for omnichannel customer support. 2.

Leverage AI and enjoy hassle-free support. Provide detailed messages on the spot, reduce reply time, and improve customer communication. Add LiveChat® to your website and change how you communicate, for good. Support customers with complete ticketing system. Create your own bot and automate customer service with AI.

2025年1月16日 · Evolution of live chat software: From the 90s to today The 90s: The Early Days of Digital Communication. In the 90s, live chat was like sending an early email—basic, slow, and accessible only to a few. Computers were scarce, internet connections were dial-up, and businesses used live chat sparingly, more as a novelty than a necessity.