Access the secure provider portal for participating Wellcare/Fidelis Care providers. Chat with an agent for member eligibility, claims, authorizations and more.
Sign up to access our secure provider portal. You no longer need multiple accounts for different locations. Create one account and we will affiliate you to your multiple locations!
Find answers to common questions about the WellCare Provider Portal, such as how to submit authorizations, access reports, update account information and more. For customer service, contact information, select State and Plan in the Help section.
Select your topic and plan and click "Chat Now!" to chat with a live agent! Please select a topic: Select Practice Management Information Reports Account Management Authorizations Care Gap Claims Information My Patient Information Care Management Information Eligibility and Benefits Overview Customer Service Support
Learn how to request access to the WellCare Provider Portal, where you can view and submit information about patients and transactions. You need to contact your provider relations representative or an administrator to get permission to affiliate with a provider or medical group.
Thank you for using our Provider Portal. Do you know about our live agent chat feature? Live-agent chat is the easiest and fastest way to get real-time support for an array of topics, including: Member Eligibility; Claims adjustments; Authorizations ; Escalations; You can even print your chat history to reference later!
Learn how to submit professional and institutional claims electronically, check claim status, correct and appeal claims, and dispute claims with WellCare. Find the answers to frequently asked questions and contact information for provider support.