Submit your requests online. To register yourself, please visit https://aka.ms/mysecurityinfo and complete your registration. For more details, please follow the instructions mentioned in the …

Help is also available via the ITS Self Service Portal (Please note: Access to Self Service Portal and Service Desk Chat is for NYS employees only and requires connectivity to NYS ITSM.) ITS provides services for employees from over 50 NYS agencies.

Build end-to-end self-service portals quickly and smoothly with an easy-to-use, modular UI. Create and configure engaging and robust self-service experiences with a user-friendly …

Users can sign in to the ITSM Self-Service Portal to access articles specifically related to the work they do in the system. Information Technology Service Management optimizes service delivery for NYS employees.

Get help, request services, log issues and track their progress through the IT self service portal. University staff and students can login to the IT self service portal. If you are unable to access the portal, there is an online form to contact the Service Desk. What can I do in IT Self Service? Where do I log in?

2024年8月27日 · A self-service portal is a digital touch point or a digital storefront that helps end users report IT issues, browse and request IT services, or access knowledge articles to fix issues by themselves.

Reduce service desk burden and boost IT productivity - Showcase your IT service catalog in the self-service portal and allow users to pick and choose required services easily.

2024年12月12日 · A self-service portal offers users more convenience and flexibility as they can access resources and materials independently within an organization. In the context of this article, we discuss the uses of a self-service portal among IT service providers and MSPs.

2025年1月17日 · IT self-service portals allow users to independently access IT services, resolve issues, and request support through an online platform. These tools streamline IT operations by offering features like knowledge bases, service catalogues, and automated processes.

2023年12月7日 · Improve employee satisfaction and ease IT burden using the Freshservice IT self-service portal. Empower users to resolve issues, allowing IT to focus on critical tasks.