Audio to Text by Google Speech API in Salesforce Lightning | SalesforceCodex
Audio to Text by Google Speech API in Salesforce Lightning | SalesforceCodex
Recently we were having a requirement for getting text from audio or video file. These audios were majorly from customer calls with agents. Once we get text from audio files , we can review those conversions. We can check how agents are discussing with customers. This will increase customer happiness. There are many solutions available
salesforcecodex.com2021年1月16日
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